Privacy Policy

Last updated: 01 March 2026

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

By using this website, you consent to the practices described in this policy.

2. Personal Information We Collect

We may collect and process the following personal information:

  • Full name
  • Email address
  • Contact number
  • Company name
  • Any information you voluntarily provide via contact forms, email enquiries, or subscriptions

We do not collect sensitive personal information unless explicitly required and with your consent.

3. How We Collect Personal Information

Personal information is collected when you:

  • Complete a contact or enquiry form
  • Subscribe to a mailing list
  • Communicate with us via email or WhatsApp
  • Browse our website (via cookies and analytics tools)

4. How We Use Your Personal Information

Your personal information is used to:

  • Respond to enquiries or requests
  • Provide information about our products or services
  • Improve our website and user experience
  • Communicate important updates
  • Comply with legal and regulatory requirements

We only use your information for the purpose for which it was collected.

5. Lawful Basis for Processing

We process personal information based on:

  • Your consent
  • The performance of a contract or service
  • Compliance with legal obligations
  • Legitimate business interests, where applicable

6. Sharing of Personal Information

We do not sell, rent, or trade your personal information.

Your information may be shared with trusted third-party service providers (such as hosting providers, email platforms, or analytics tools) only where necessary and subject to appropriate data protection safeguards.

7. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information against:

  • Loss
  • Unauthorised access
  • Disclosure
  • Misuse

Personal information is stored securely and only retained for as long as necessary to fulfil its purpose or comply with legal obligations.

8. Cookies and Website Analytics

This website may use cookies and similar technologies to improve functionality and analyse website traffic.

You may disable cookies via your browser settings, however this may affect your experience on the site.

9. Your Rights Under POPIA

You have the right to:

  • Access your personal information
  • Request correction or deletion of your information
  • Withdraw consent at any time
  • Object to the processing of your personal information
  • Lodge a complaint with the Information Regulator of South Africa

10. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies separately.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Email: enquiries@pro-quip.co.za